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Terms of Service

Last updated: 29 May 2026  ·  Xenova Systems Limited

These Terms of Service govern your use of the SmartPothole website, platform, mobile application, and API operated by Xenova Systems Limited ("Xenova", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1. About Us

Xenova Systems Limited is a company registered in England and Wales. We develop and operate the SmartPothole AI-powered road defect detection platform.

2. Acceptance of Terms

By accessing this website or using any part of the SmartPothole platform, you confirm that you accept these Terms of Service and agree to comply with them. If you do not agree, you must not use our services.

We may update these terms at any time. Continued use of the platform following any changes constitutes your acceptance of the updated terms.

3. Use of the Website

You may use this website for lawful purposes only. You must not:

  • Use the website in any way that violates applicable local, national, or international laws or regulations
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Attempt to gain unauthorised access to any part of the platform, server, or database
  • Introduce viruses, trojans, or any other malicious or harmful material
  • Reproduce, duplicate, copy, or resell any part of the website in contravention of these terms
  • Scrape, crawl, or systematically extract data from the website without written permission

4. Platform Access and API

Access to the SmartPothole dashboard and REST API is granted subject to a separate service agreement with Xenova Systems Limited. Unauthorised access to any authenticated part of the platform is strictly prohibited.

API keys are issued per client and must not be shared with third parties. You are responsible for maintaining the security of your credentials. Xenova reserves the right to revoke API access in the event of misuse or breach of these terms.

5. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, design, code, and documentation — is the intellectual property of Xenova Systems Limited and is protected by UK and international copyright laws.

The SmartPothole platform, its AI and ML methodologies, signal processing techniques, and detection algorithms are proprietary to Xenova Systems Limited. Nothing in these terms grants you any rights to our intellectual property.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

6. Data and Sensor Readings

By using the SmartPothole mobile application, you grant Xenova Systems Limited a non-exclusive licence to process the sensor data collected during your sessions for the purpose of road defect detection and platform improvement.

Aggregated and anonymised detection outputs (confirmed pothole records) may be shared with authorised clients such as local authorities and highways agencies as part of contracted service delivery.

Please refer to our Privacy Policy for full details of how your data is collected, used, and retained.

7. Disclaimer of Warranties

The SmartPothole platform and this website are provided "as is" and "as available" without warranties of any kind, either express or implied. Xenova Systems Limited does not warrant that:

  • The platform will be uninterrupted, error-free, or secure
  • Detection results will be 100% accurate or complete
  • The platform is free from defects, viruses, or other harmful components

Road defect detection data should be used as one input into maintenance decision-making and not as the sole basis for determining road safety or liability.

8. Limitation of Liability

To the fullest extent permitted by law, Xenova Systems Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform or reliance on detection outputs, including but not limited to:

  • Loss of profits, revenue, or data
  • Vehicle damage arising from undetected road defects
  • Decisions made based on platform outputs
  • Service interruptions or downtime

Our total liability for any claim arising from these terms shall not exceed the amount paid by you to Xenova in the 12 months preceding the claim.

9. Third-Party Services

The SmartPothole platform uses third-party infrastructure and services including Google Cloud Platform and EmailJS. Xenova Systems Limited is not responsible for the terms, privacy practices, or availability of these third-party services.

This website may contain links to external websites. We are not responsible for the content or practices of those sites.

10. Indemnity

You agree to indemnify and hold harmless Xenova Systems Limited, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the platform, violation of these terms, or infringement of any third-party rights.

11. Termination

Xenova Systems Limited reserves the right to suspend or terminate your access to the platform at any time, without notice, if we believe you have breached these terms or applicable laws.

12. Governing Law

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms of Service, please contact us via our contact form. Xenova Systems Limited, registered in England and Wales.

© 2026 Xenova Systems Limited. All rights reserved. Registered in England & Wales.

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